Green and Blue Pomona Pet Services Title Text                 Facebook Logo Instagram Logo Google Maps Logo “PetExec
      120 N Corriedale Rd. Yakima, WA 98902 | (509) 833-8088 | pomonapet@gmail.com

First time visitors:
  • Print & complete application
  • Call to arrange your first visit and evaluation
  • Provide copies of vaccination records
  • Assure your dog is on a flea and tick prevention program
Prepare for a Stay
 Pick up/ Drop off
 Mon-Fri
 Morning session
 7:30am -- Noon
     Afternoon session
 2pm -- 5:30pm
     CLOSED for nap time
 Noon -- 2pm
   Saturday  By appointment only
 7:30am -- 9am and 2pm -- 3:30pm
   Sunday  Closed to humans
 


 There are no exceptions to facility hours. Employees leave the premises at closing time.
 Holidays: Spring break week, July 4th week, Thanksgiving week; Easter, Memorial Day, and Labor Day weekends; and Dec. 20th-Jan. 5th.


Requirements:
  • We must have your application and vaccination records on file.
  • Pets must be well socialized.
  • Pets must be neutered/spayed by 12mos. of age.
  • Pets must be in good health.
  • Pets must be current on core vaccines (bordetella, rabies), have a negative fecal test within the last year, and be on a flea/tick preventive. Vaccines & pest control must be complete at least 72hrs. prior to arrival.
Before your visit:
  • Pack medication(s) and prepare written instruction on how to administer.
  • Pack all food your pet may need while at Pomona Pets. Any sudden change in diet may cause stomach upset.
  • You may notice an increase in your dog's appetite due to the increase in exercise while here.
  • Prepare copies of vaccinations to share with Pomona Pets.
Checking in:
  • Please arrive on time & provide sufficient discussion time.
  • Be prepared to discuss needs, meds, grooming schedules, etc.
  • Bring copies of vaccinations (current and ready to share).
  • We will discuss notes and behavioral issues your dog may be experiencing. This communication helps us keep pets happy and healthy from their first play group introductions until it's time to go home.
Reservations:
  • We accept same day daycare requests if we have space.
  • Reservations are required for boarding.
  • Holiday boarding requires a 50% non-refundable deposit.
  • Holiday reservations are not confirmed until receipt of deposit.

Cancellations:
  • You must give at least 24hr notice for all regular cancellations.
  • Cancellations with less than 24hr notice incur a fee of $50/dog.
  • Holiday cancellations must be received 7 days in advance and will incur forfeiture of deposit.
  • Holiday cancellations with less than 7 days advance notice will be charge their full balance due.
Online booking:
  • Current clients may schedule daycare, request boarding, make payments, and manage their accounts online via PetExec.
  • See the front desk about initial set up of your PetExec account.

Troubleshooting and other issues:
  • If your dog has a difficult time with separation you may want to include an item of clothing with your smell. We won't be able to have it near your dog all the time, but it may help your dog feel more comfortable while eating or sleeping. Choose items carefully, however, other dogs may insist on smelling them as well.
  • Expect your dog to be more tired than usual when they come home. We switch dogs between inside play and outside yards so your pup can enjoy endless exercise and socialization. While mellow options are available for older or low energy dogs, your pup has likely had a very full day of mental and physical activity.
  • We love every dog we meet, but even when the initial evaluation goes well there may be a time when we need to talk to you about your dog's behavior. Sometimes, as dogs get comfortable or when they go through different life stages, behaviors like humping or excessive barking may begin. Remember, this is doggie Disneyland and for some dogs it's too much stimulation. We have to make the playground safe for every dog, so we will try to give praise for correct behavior and sometimes short time outs for incorrect behavior, but we have limited capability in terms of behavior modification. If your dog needs help to be here, consider speaking with a trainer about whether their behavior can/should be modified. All dogs attending Pomona Pets should possess basic doggie manners.
  • Please remember, there are risks to cage-free play. Even with evaluations and vaccinations there is still a risk your dog may catch a cold or get into an altercation. We love your dog and will do our best to make sure neither of these happen. If either does occur, we will get the very best care available and you will be notified immediately. We created our space because we strongly believe the benefits of socialization, fun, and joy for your dog outweigh these risks. But, we want you to be fully informed and aware before making the decision to bring your dog to Pomona Pets.
  • Please call us if you have any questions or concerns before or after your dog's stay. We appreciate the chance to discuss what's on your mind.

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